Skip to content

Free e-book from Bruce Temkin – The 6 New Management Imperatives

September 24, 2010

Bruce writes about the customer experience and how that shapes marketing and consumer behavior.  If you have not checked him out before, certainly a free e-book is a powerful incentive.  Regardless of what business you are in, you have customers and their experience, satisfaction and loyalty are crucial to your financial success.

The 6 New Management Imperatives

How would your customers rate their experience?

Advertisements
No comments yet

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: