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Project Execution and Control – Session 5

Session Objectives:

•Discuss key recovery steps for projects in trouble
•Describe Project Termination and Closeout activities
•Discuss the importance of Lessons Learned documents
•Explain methods for achieving customer satisfaction
Terms:
  • Troubled Project
  • Corrective Action
  • Troubled Project
  • Project Recovery
  • Project Closure
  • Termination
  • Closeout
  • Lessons Learned
  • Post-Implementation Review
References:
Recommended Course Materials:
The PMBOK® Guide, 4th Ed. 2008, by PMI*
The Fast Forward MBA in Project Management, 3rd Ed. 2008, by Eric Verzuh

Templates:

Preventing Troubled Projects http://www.luc.edu/pmo/pdfs/Additional%20Reading/Preventing_Troubled_Projects.pdf

Rapid Assessment and Recovery of Troubled Projects http://www.projectsmart.co.uk/docs/rapid-assessment-and-recovery-of-troubled-projects.pdf

Lessons Learned http://pmtips.net/lessons-learned-template/

Standish Group’s CHAOS Report

Verzuh’s Templates

Homework/Reading Assignment:

Apply what you have learned
Continue to read and review PMBOK
Get Certified!

* “PMI”, “PMBOK”, “CAPM” and “PMP” are registered marks of the Project Management Institute, Inc.

**The Verzuh templates are only available to those who purchase “Fast Forward MBA In Project Management – 3rd edition.

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