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Project Team Management – Session 2

Session 2 – Interpersonal Skills/Communication & Cultural Awareness

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. – Anthony Robbins


    –Cultural Styles (Corporate, Gender, Global)



•Take the Learning Style Survey


•Read Verzuh Chapter 10 –Team dynamics and leadership, p. 262-264 –Learning, p. 267, p. 276-278, p. 288-290

•Read PMBOK® Guide Chapter 9 –Team development tools & techniques, p. 229-236

•Optional reading: –“Using Neutral Language”


Geert Hofstede – itim, © 1967-2009, itim international – Geert Hofstede™ Cultural Dimensions,

Portland Community College (PCC) Office for Students with Disabilities, “Learning the Corporate Culture”, 2003,

Culture Crossing, 2009, “Explore Your Cultural Baggage”,

Gregorio Billikopf Encina, 2009, “Party Directed Mediation (2nd Ed.), University of California,

Susan B. Brill de Ramirez, 2000, “Listening”, Bradley University,

Deborah Tannen, 1998, “Can’t We Talk?” (condensed from: You Just Don’t Understand)

Deborah Tannen, 1995, “The Power of Talk: Who Gets Heard and Why“, Harvard Business Review, 73:5.

Deborah Tannen, 1994, “The Talk of the Sandbox; How Johnny and Suzy’s Playground Chatter Prepares Them for Life at the Office”, The Washington Post, 9-2009

Diane Boynton, 2009, “Is Anyone Listening”, Monterey Peninsula College,

Global Knowledge, 2009, Active Listening: The Key to Solving Project Team Conflicts”,

Additional Sources:

Personality & Learning Styles & Modalities

Learning Styles Questionnaire Another free inventory test here.  Take it and compare the results with the VAK test.

Multiple Intelligences Inventory

6 Comments leave one →
  1. Virginia Ponce de Leon permalink
    March 3, 2011 11:25 am

    Hey Margaret, I’m clicking on the Learning Style Survey and the link keeps bringing me back to your blog. What’s up with dat???? 🙂

    • March 3, 2011 11:36 am

      Virginia/Victoria, I have corrected the problem. Try it again. Thanks for letting me know about the problem. MCM

  2. Arnie permalink
    February 26, 2012 10:07 pm

    Hey Margaret, I took the VAK test and found out I am vegan. Can I still take the PMP test?

    • February 26, 2012 10:12 pm

      Yes. PMI is all about sustainability, so your newfound veganism will fit in perfectly. Take the test!

      All the best,

  3. Carolyn permalink
    August 23, 2012 12:19 pm

    The above link for “Multiple Intelligences Inventory” does not work. It gives a “404 Not Found. We’re sorry, we can’t find that web address.” error. I was able to find a link to it by searching the web site. It is:

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